Navigating QAP: A Roadmap for Successful Collaboration

ADED Members Only  | Complimentary | 1 ADED Contact Hour

Driver rehabilitation specialists are key players in educating clients and providing thorough information and reliable resources with respect to auto mobility equipment.  This presentation aims to equip participants with an understanding of vehicle modifications and equipment installation best practices, emphasizing the repercussions when clients and referral sources deviate from those recommended best practices and guidelines. Through exploration of past client experiences, attendees will recognize the negative consequences associated with suboptimal choices and gain insight into the importance of adherence to industry standards. Additionally, the session will delve into the intricacies of the Quality Assurance Program (QAP), enabling participants to comprehend and communicate its rules and guidelines effectively.  Armed with this knowledge, participant will be better prepared to advocate for consumers, as well as navigate the complexities of auto mobility landscape, contributing to enhanced safety and client satisfaction.

Learning Objectives: 

At the conclusion of this sessions, participants will:

• Recognize the negative consequences when clients bypass recommended best practices for vehicle modifications and equipment installations.
• Develop a greater understanding of QAP Rules and Guidelines.
• Be prepared to communicate the benefits of QAP dealers to clients and referral sources.
• Identify and make use of resources for clients to self-educate and make informed decisions regarding safe and reliable equipment and vehicle selections.

Presenter bios:

Amy Lane, OTR/L, CDRS is the Director of Education, Training & Conference at the National Mobility Equipment Dealers Association. Prior to this, she was a Clinical Instructor in the Department of Rehabilitation Science & Technology at the University of Pittsburgh and managed a comprehensive driver rehabilitation program. She has more than 30 years of experience practicing as an occupational therapist, with more than 20 of those years dedicated to the field of driver rehabilitation and auto-mobility industry. She has published in both trade and peer reviewed publications, has contributed book content, and presented regionally, nationally, and internationally on the topics of driving and transportation options for persons with disability. She has collaborated with her state’s Department of Transportation, American Occupational Therapy Association, National Highway Transportation Safety Administration, and the Association for Driver Rehabilitation Specialists (ADED) and served on various national panels related to driver rehabilitation, low vision driving, and community mobility.

Amy Schoppman, CAE is NMEDA’s Director of Government Relations & Public Policy. She represented nonprofit and tax-exempt organizations as a Washington, DC-based lobbyist prior to joining NMEDA in 2016. Amy was the 2023 recipient of ADED’s Distinguished Service Award. 

ADED Members Only | Complimentary | 1 ADED Contact Hour 
Please note: This presentation is 60 minutes in length. Fast forward is not permitted. Participants must watch the full 60-minute presentation to unlock the survey and contact hour certificate.

Contact Hour certificates MUST be claimed by December 31, 2024, 11:59 PM ET. 

Thank you to our course sponsor